John Taplin - Co-owner and Founder, Managing Director - John runs Open day to day and is responsible for Opens ongoing growth and development, John is the driving force behind Open and particularly the technology that makes Open so great. He ensures Open delivers on its promises and always will. John is focused on Open being the best, not the biggest.
David Bastock - Co-owner and Founder, 7th Generation Independent Funeral Director - David started the conversation that led to the launch of Open back in 2003. There wasn’t a funeral plan available that he felt gave him the comfort to offer to his clients. That’s how Open started and we maintain those same values and benefits that we always have done. David runs his funeral business day to day but is always on hand to share his vast knowledge and experience.
Michelle Russ - Senior Administrator - Michelle adds plans to the system as they come in, handles plan payments and funeral plan admin related tasks.
Carla McQuillan - Senior Administrator - Carla adds plans to the system as they come in, handles plan payments and funeral plan admin related tasks as well as plan redemptions and accounting tasks. She also helps John collating the data necessary for our support professionals.
Kerris Morgan - Design, Print and Distribution - Kerris liaises with all our FDs directly to discuss plan personalisation information and artwork and handles all the print and distribution of Open Plan brochures and POS to FDs across the UK.
Sam Davis - Bookkeeping - Sam keeps track of the ins and outs of Open Prepaid Funerals Limited as well as the payroll.
Annabel Taplin - Plan Document handling and scanning - Annabel works for Open whilst studying at university and prints and collates plan holder document folders, scans and archives historic plans and offers additional admin support as required.
Amanda Hodson - FD Area Manager - Middle England and North Wales - Funeral Director growth and account management.
Paul Firth - FD Area Manager - South Wales and West Country - Funeral Director growth and account management.
Claire Reynolds - FD Support Executive - National – Claire helps John, Amanda and Paul with FD support and with Kerris to ensure all marketing and POS requirements are covered. Claire is also responsible for ensuring our FDs are meeting the compliance requirements in force in relation to website and POS content and marketing.